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In many hotels, different software packages bought at different times all co-exist, but often these systems do not share data, becoming isolated and fractured islands of information. Such a landscape leads to problems, such as:
- Confusion – Many different standalone systems, all accessible at different places by different staff with different passwords and access levels, promotes confusion.
- Reporting – As important data has gathered in different systems, there is a difficulty in producing top-level (Management Information System) reports and summaries.
- Double-entry – The necessity for double-entry of certain data (such as pricing, availability) can cause errors and inconsistencies and is an unnecessary staff overhead.
- Stale data – Some “interfacing” routines are run nightly or weekly, resulting in “stale” or out-of-date information.
If any of these issues sound familiar, then you should call SweetSell. With years of experience in integration, data conversion, and interfacing technologies, SweetSell can help with:
- Current Systems – Integrate existing Internal Systems
- New Systems – Interface SweetSell products with your existing systems
- Worldwide Communications – Live links with Email, Web, Mobile, Telephony
- Interbranch Communications – Share information across all branches of your Hotel Chain
- Reporting – Management Information Systems to view Key Performance Indicators for your hotel
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